Product Manager

Product Manager (Billing & CRM) – $100K + bonus
Mississauga, ON

Our Mississauga, ON client is a leading global provider of innovative communication software products, solutions and services. Their revenue generating solutions provide advanced converged billing, rating, charging and policy for voice, messaging and new generation data services to over 90 network operators in over 50 countries.

Position Summary:

The Product Manager candidate will have end to end responsibility throughout the product cycle for one or more client products. You will be part of the driving force behind the products which support the next generation network to the client’s Unified Rating and Charging System (URCS) which is one of the critical portions of their Turnkey Converged Billing solution. Typical responsibilities include ensuring/ maintaining the business and technical health of the product. This includes on-going technology and business assessment within the context of the ultra competitive wireless industry. In addition, you will be assisting in producing business cases to justify investment and supporting sales and marketing collateral. You are comfortable and confident in adopting a rapid, challenging yet rewarding environment and you are passionate in mobile communication evolution and possess a blend of visionary instinct.

Skill Requirements:

  • Responsible for building and driving brand strategy in line with the overall strategy of turnkey converged billing
  • Competitive analysis of the market, feature content and product portfolio
  • Market research to quantify market and consumer trends and potential in mobile usage
  • Articulate innovative ideas and serve as owner of product requirement documents and Roadmaps
  • Motivation to bring innovation, initiative, and creative energy to the role
  • Perform business risk analysis based on market research, business case and technical evaluation
  • Generate product usage model and pricing used in pricing guide
  • Review of design documents produced by R&D to ensure correlation with product requirements document as well as consistency with product roadmap
  • Participate in industry trade shows, customer meetings and conferences
  • Point of escalation for product matters


  • 5+ years of experience in Product Management, or similar roles
  • Knowledge of real-time rating, charging products and market space
  • Understanding of business plan requirements
  • Excellent communication skills (written and verbal)
  • Knowledge of telecom technology such as eTOM, 3GPP, 3GPP2, and OMA
  • Proven track record of product championship
  • Ability to travel globally.

Education and Qualifications:

  • University degree in Engineering and/or Computer Science
  • Post-secondary education in Business, Marketing, or Finance would be an asset

Phone: (416) 931-0520
Fax: (905) 475-1605